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Privacy Policy

Last Updated: August 2026

FiXXED Property Maintenance (“we”, “our”, or “us”) operates the website https://fixxed.uk/. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our local property maintenance services in York, UK.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect personal identification information from you in various ways, including when you visit our site, fill out a contact form, or request a service quote.

  • Identity Data: Name and surname.
  • Contact Data: Email address, telephone number, and physical address (necessary for on-site property maintenance quotes and work).
  • Usage Data: IP address, browser type, operating system, and information on how you interact with our website.

2. How We Use Your Information

We use the data we collect strictly to provide, maintain, and improve our services, specifically to:

  • Respond to your enquiry and send tailored quotes for property maintenance.
  • Schedule and execute maintenance, repair, or renovation jobs at your property.
  • Send administrative updates, invoices, or changes to our terms.
  • Maintain website security and prevent fraudulent activity.

3. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), our lawful bases for processing your personal data are:

  • Contractual Necessity: To fulfil or quote for services you request from us.
  • Legitimate Interests: To run our business efficiently, keep our records updated, and secure our website.
  • Legal Obligation: To comply with UK tax, accounting, and business laws.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share limited data with trusted third-party service providers (such as web hosting partners, IT support, or accounting software) who assist us in operating our business, provided they agree to keep this information confidential and secure under UK data protection laws.

5. Data Retention

We keep your personal information only as long as necessary to fulfil the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements. Typically, customer records and transaction data are kept for up to 6 years following service completion for UK tax and insurance compliance.

6. Your Rights under UK GDPR

As a UK resident, you hold specific rights regarding your personal data:

  • The right to access: You can request a copy of the personal data we hold about you.
  • The right to rectification: You can ask us to correct inaccurate or incomplete information.
  • The right to erasure: You can request that we delete your personal data under certain conditions.
  • The right to object or restrict: You can object to or limit how we process your data.

To exercise any of these rights, please contact us using the details below.

7. Contact Us

If you have questions about this Privacy Policy, your data rights, or want to make a request, please contact us at:

FiXXED Property Maintenance
Website: https://fixxed.uk/